Case Study - Cross-border Migrant Safety Platform
ChAI, our AI companion, increased migrant-confidence to 87% by surfacing the right checklists, services, and safeguards at the right moment. ChAI makes OSHC, housing, work rights, scams & safety, campus events, and job pathways everyone's cup of tea.
- Client
- High Commission of India
- Year
- Service
- AI Assistant, Community
Overview
SETU is What's On!'s platform for Indian students moving to Australia. It turns pre-departure stress into a clear, step-by-step pathway across rights & visas, cost-of-living basics, verified housing tips, job-readiness, and community support—with plain-English (and India-aware) guidance and an AI helper when needed. Recognised by the Minister of Education and the High Commission of India in Canberra, SETU is built to help students land softly, avoid common pitfalls, and belong faster.
SETU becomes a strong foundation through:
- 139,000+ Indian students across the community
- Govt & community recognition for a responsible, student-first approach
- Scam-aware onboarding: checklists and red-flags for housing, work, and fees
- Job-ready pathway: resume tips, interview prep, and employer introductions
- Wellbeing & safety: rights education, helplines, and city-wise resources
What we did
- Frontend & Backend (Next.js)
- AI Chatbot
Our main objective has always been to support Indian students. A platform created by students, for students is exactly what's needed to ensure connectivity and comfort for India's digital generations studying in Australia.
High Commissioner of India to Australia
- Students in community
- 139k+
- Student confidence rate
- 87%
- AI support availability
- 24/7
- Scam prevention success
- 92%